Please contact Michelle Walters or Karina Schnieders for more information about these courses. NOTE: In order to receive the MHCA Member discount, please login to your member account.
For a listing of our alternative education options, visit our Online Education page for details on online training courses and webinars.
Please click on an option below to view more upcoming seminars or more information on workshops.
AHCA/NCAL Silver Quality Award Workshop
AHCA/NCAL Silver Quality Award Workshop
If you are interesting in attending a Silver Quality Award Workshop, please reach out to Michelle Walters, Director of Education, at michelle@mohealthcare.com or 573-893-2060.
Registration Fees:
MHCA Facility Members ONLY – $300.00 per facility
7.0 Administrative Hours
Session Information:
This workshop will provide participants in-depth training on the AHCA/NCAL Silver Quality Award Application process, gaining valuable insights into how to effectively navigate the requirements. The session will also provide technical guidance, covering the requirements and re-certification policies associated with the Awards Program.
Attendees will have the opportunity to explore and understand the Silver Quality Award Criteria in detail and develop a structured framework for their Quality Award Application. Additionally, ongoing support is offered through bi-weekly consultations to assist throughout the application writing process.
Presenters:
Renee Ridling
Executive Director of Gingerbread House, Gold Quality Award Judge, Silver Examiner
Michelle Walters
MHCA Director of Education and Events, Past Silver Award Examiner
AHCA/NCAL Bronze Quality Award Workshop
AHCA/NCAL Bronze Quality Award Workshop
Date & Location:
Nov. 3, 2026 | 9 a.m. – 5 p.m.
MHCA Office, Lower Level
Registration Fees:
MHCA Facility Members ONLY – $100.00 per facility
7.0 Administrative Hours
Session Information:
This workshop includes training and consultation on how to complete the AHCA/NCAL Bronze Quality Award Application, led by a trained Quality Award Examiner and Gold-Level award recipient.
This training will decipher the criteria, answer questions, clarify concepts, and guide participants through the process of writing an organizational quality award application. Using interactive technology, participants will leave the workshop with their applications complete or with few areas to fill in.
Election Day Reminder: This workshop takes place on Election Day, Nov. 3. Be sure to vote before attending the event, or take advantage of early voting options.
Presenters:
Renee Ridling
Executive Director of Gingerbread House, Gold Quality Award Judge, Silver Examiner
Michelle Walters
MHCA Director of Education and Events, Past Silver Award Examiner
Federal Review Course
Federal Review Course
The Federal Review Course for Nursing Home Administrators Exam is to help attendee prepare for the nursing home administrator federal licensure exam. Review Course material have been revised and updated to reflect the structure of the current examination.
Please click on a date below to start the registration process of that course:
- November 17-18, 2026 – Virtual Workshop
Pre-payment is required
The purpose of the Review Course is to help attendees prepare for the nursing home administrator federal licensure exam. Theoretical, philosophical and practical aspects of long term care administration are discussed. The instructor will review sample test questions from the study book, which is provided free to all attendees. Study tips will be suggested throughout the workshop, therefore it is recommended that attendees allow sufficient time to study on their own after attending the review course before sitting for the exam. Review course materials have been revised and updated to reflect the structure of the current examination. Prior to the workshop, it is essential the attendee understands concepts and principles involved in the long term care industry. Individuals who intend to take the licensure exam must first apply with the Missouri Board of Nursing Home Administrators (573-751-3511).
Workshop Topics
- Residential Care Management (Care Plans, Medical Records)
- Personnel Management (Policies and Procedures, Employment Practices)
- Financial Management (Terminology, Budgeting, Accounting Systems)
- Environmental Management (Medicare, Medicaid, Fire and Safety)
- Governance and Management (Overall Policies and Procedures, Evaluation)
Instructor(s)
- Joseph E. Townsend – Joe has taught the Review Course to help prepare people for the NAB exam since 1990. He has taught this course in North Caroline, Florida, Oklahoma, Pennsylvania, Louisiana, Arkansas, Ohio, New Mexico, and Missouri.
- Mona Dortch, RN – Mona is a licensed nursing home administrator and has taught seminars on a variety of long term care topics including mock surveys & Medicare training throughout the US.
Recommended Textbook
The book, Principles of Health Care Administration, by Joseph Townsend, is used as a basis for much of the course material dealing with the federal portion of the exam. Textbooks are available through Professional Printing & Publishing at www.ppandp.com.
Missouri NHA State Exam Prep
Missouri NHA State Exam Prep
This comprehensive review course is designed to help candidates prepare for the Missouri State Administrator Exam with confidence. The session provides an in-depth study of key topics covered on the exam, including regulatory requirements, resident care standards, financial management, human resources, and ethical leadership in long-term care settings.
Please click on a date below to start the registration process of that course:
Registration fees:
MHCA Members – $125 per person
Non-Members – $250 per person
*This workshop will only be offered in-seat
Pre-payment is required
Through structured review, practice questions, and discussion of real-world scenarios, participants will:
- Reinforce core knowledge required for successful exam performance.
- Clarify complex concepts and regulatory guidelines.
- Develop test-taking strategies to improve accuracy and time management.
- Gain confidence through interactive learning and expert guidance.
This course is ideal for individuals seeking licensure as a Long-Term Care Administrator or those wanting a thorough refresher before sitting for the exam. By the end of the session, participants will have the tools and insights needed to approach the exam with clarity and assurance.
Instructor
- Libby Youse – BGS, LNHA, IP experience in the nursing home and medical field span over 30 years, first as a Nurse’ Aid then later as a Licensed Nursing Home Administrator. Libby worked as LNHA in buildings for 23 years and then went on to serve Missouri Nursing Homes through the MU Sinclair School of Nursing QIPMO program for 8-1/2 years as an Administrative Leadership Coach. Libby was instrumental in helping homes to develop Quality and Performance Improvement (QAPI) teams, regulatory compliance resulting in good survey outcomes, quality measures, proficiency in management, financial accountability, along with implementing culture change. Libby is a graduate of the University of Missouri – Columbia with a Bachelor of General Studies modules which included Business, Finance and Health Science. She has completed the National Fire Protection Association (NFPA)’s Life Safety Code Essentials for Health Care Occupancies, CDP/Certified Dementia Practitioner, and IP-Infection Preventionist.
Attire
Attire for MHCA seminars is business casual; we recommend you dress in layers as meeting room temperatures may vary.
Registration/Payment
Pre-registration is required for all workshops. Payment/registration must be received by noon the day before the workshop begins. Company checks are money orders should be made payable to MHCA. Credit card payments are accepted, we accept Visa, MasterCard & American Express. We do offer a billing option for MHCA Members only. We do not accept personal checks.
Cancellations/Refunds
Refunds will be issued to registrants who cancel in writing within 48 hours of the workshop. Cancellations received after this time and no-shows will be charged the full registration fee. Substitutions are allowed. Please fax or email your written cancellation to Karina Schnieders at 573-893-5248 or karina@mohealthcare.com.
Special Needs
In order for MHCA to assure compliance with the Americans with Disabilities Act, we ask anyone with special needs to please notify the MHCA office at least seven (7) days prior to the workshop you will be attending.
Questions?
MHCA Office – 573-893-2060
Michelle Walters, Director of Education, Meetings & Events – michelle@mohealthcare.com
Karina Schnieders, Education, Meetings & Events Assistant – karina@mohealthcare.com