Please contact Michelle Walters or Karina Schnieders for more information about these courses. NOTE: In order to receive the MHCA Member discount, please login to your member account.
For a listing of our alternative education options, visit our Online Education page for details on online training courses and webinars.
Please click on an option below to view more upcoming seminars or more information on workshops.
Excellence in Assisted Living: Streamlining Care from Start to Finish
Session Dates:
May 7, 2025 – St. Charles, MO
May 14, 2025 – Osage Beach, MO
Time:
9:00 a.m. – 4:00 p.m.
Registration Fee:
$160 per person
CEUs: Pending Approval for 6.0 Patient Care Hours.
Join MANHA and MHCA for a comprehensive, day-long education session designed specifically for professionals in assisted living and residential care facilities. This session will cover essential topics to enhance the quality of care and compliance within your community. This comprehensive event will feature discussions on community-based assessments, personal care services, reimbursement strategies, and individualized service planning.
Participants will also explore best practices for working with ombudsmen and families, understand the intersection of hospice and assisted living, and uncover key insights into dining and kitchen compliance to avoid common citations. Whether you’re a provider, administrator, or industry professional, this session will equip you with practical tools and strategies to enhance resident care, maintain compliance, and optimize operations.
Don’t miss this opportunity to network with peers and gain actionable insights! We will have a full day of presentations, panel discussions, and round table discussions.
SNF ICD-10 CM Workshop
May 8-9, 2025
8:00 AM – 4:30 PM ( for both days & lunch will be provided)
*Class size is limited to the first 30 people
Registration:
MHCA Member – $225 per person
Non-Member – $350 per person
Agenda:
8:00 a.m. – Check In and continental breakfast
8:30 a.m. – Education session
10:00 a.m. – 15 min. break
11:30 a.m. – Lunch
12:15 p.m. – Session resumes
2:00 p.m. – 15 min break
4:30 p.m. – Session ends
Session Information:
When the appropriate ICD-10 code is captured, this has a positive impact on Medicare reimbursement. This class will help identify areas in the PDPM model to enhance your facility’s reimbursement. Do not miss this rare opportunity to have your staff learn how to make a positive difference in reimbursement as well as documentation for your facility.
This session is designed for both individuals new to their role in ICD-10 coding and those who have some experience but need to further their ICD-10 coding knowledge.
In this 2-day workshop, attendees will:
- Review ICD-10 CM basics including navigating ICD-10 coding books.
- Review ICD-10 coding guidelines.
- Review using documentation to support ICD-10 coding.
- Review of selection of principal/primary diagnosis
- Examine PDPM specifics including clinical categories, SLP and NTA comorbidities and mapping.
- Discuss how to apply coding guidelines to long-term care specific coding scenarios to select appropriate diagnoses.
Presenter:
Chris Gieger, MA, RHIA, CCS, CRC AHIMA Approved ICD-10-CM/PCS Trainer
Chris has worked at large and mid-sized health care facilities in many roles where she gained a thorough understanding of health information management. Her coding career includes working in hospitals as both an employee and a consultant. Her work with Skilled Nursing Facilities includes medical record compliance reviews and ICD-10 coding support, audits and education. She helped author education programs for ICD-10 coding in preparation for PDPM and has served as an instructor for ICD-10 education.
Federal Review Course
Federal Review Course
The Federal Review Course for Nursing Home Administrators Exam is to help attendee prepare for the nursing home administrator federal licensure exam. Review Course material have been revised and updated to reflect the structure of the current examination.
July 15-16, 2025 – Hybrid Workshop
November 18-19, 2025 – Hybrid Workshop
Pre-payment is required
The purpose of the Review Course is to help attendees prepare for the nursing home administrator federal licensure exam. Theoretical, philosophical and practical aspects of long term care administration are discussed. The instructor will review sample test questions from the study book, which is provided free to all attendees. Study tips will be suggested throughout the workshop, therefore it is recommended that attendees allow sufficient time to study on their own after attending the review course before sitting for the exam. Review course materials have been revised and updated to reflect the structure of the current examination. Prior to the workshop, it is essential the attendee understands concepts and principles involved in the long term care industry. Individuals who intend to take the licensure exam must first apply with the Missouri Board of Nursing Home Administrators (573-751-3511).
Workshop Topics
- Residential Care Management (Care Plans, Medical Records)
- Personnel Management (Policies and Procedures, Employment Practices)
- Financial Management (Terminology, Budgeting, Accounting Systems)
- Environmental Management (Medicare, Medicaid, Fire and Safety)
- Governance and Management (Overall Policies and Procedures, Evaluation)
Instructor(s)
- Joseph E. Townsend – Joe has taught the Review Course to help prepare people for the NAB exam since 1990. He has taught this course in North Caroline, Florida, Oklahoma, Pennsylvania, Louisiana, Arkansas, Ohio, New Mexico, and Missouri.
- Mona Dortch, RN – Mona is a licensed nursing home administrator and has taught seminars on a variety of long term care topics including mock surveys & Medicare training throughout the US.
Recommended Textbook
The book, Principles of Health Care Administration, is used as a basis for much of the course material dealing with the federal portion of the exam. Textbooks are available through Professional Printing & Publishing (online at www.ppandp.com) or for purchase from MHCA. A limited number of books will be available for purchase onsite at each workshop.
MDS Training
MDS Training
Medicare from Start to Finish begins with how to gain access to and read the MDS reports rom CASPER to self-audit your RAI process. RAI Process from Start to Finish looks at the RAI process from beginning to end.
Co-provided by:
RAI Process from Start to Finish
**This workshop will only be offered virtually for 2025.**
Please click here to access the online education page for more details and to view the workshop dates.
Medicare from Start to Finish
**This workshop will only be offered virtually for 2025.**
Please click here to access the online education page for more details and to view the workshop dates.
Essentials of Long-Term Care Administration Workshop
Essentials of Long-Term Care Administration: Building a Strong Foundation for Quality Administrators
May 21, 2025
9:00 am – 4:00 pm
Registration:
MHCA Members – $75 per person
Non-Members – $100 per person
Session Info:
This session will dive into essential operational and administrative topics, such as Requirements of Participation (ROPs), the survey process, CASPER reports (including how to access them), the Five-Star Quality Rating System (all three domains), Care Compare, QAPI, and much more! You’ll also learn about the various resources at your disposal.
Join us for a full day of practical education that will boost your knowledge and confidence as an administrator.
Course Objectives:
- Develop a strong understanding of your leadership role as an administrator
- A practical review of:
- The survey process
- Quality Assurance / QAPI
- The Five-Star Quality Rating System
- The availability of resources and manuals
Presenters:
Nicky Martin – Nicky is the QIPMO team leader and functions as our NHA Coach in southeast Missouri and several counties in the central and southwestern regions of Missouri. With over 26 years of experience in LTC, she’s seen and done it all. She began her LTC career as a business office manager in a 60-bed skilled nursing facility in 1996 and was promoted to administrator in 2001. Nicky serves as an advisor to administrators, DONs, corporate directors, CFOs, and CEOs on all facets of CMS regulations from facility assessments to operational management. Nicky holds a Master’s Degree in Public Administration and a Bachelor of Science Degree in Accounting.
Mark Francis – Mark is the QIPMO leadership coach for the west and southwest region of MO. He received a Master of Science degree in Psychology in 1984 and began his career as a counselor and coach working with couples and families. Mark has worked exclusively with the elderly for over 20 years. He directed a geriatric behavioral health unit for 10 years and has been a nursing home administrator since 2007. As an administrator, he built a team that worked together to receive multiple successful surveys. Mark is experienced in all aspects of long-term care leadership including building operations, financial performance, clinical outcomes, and team building. As a QIPMO leadership coach, Mark is committed to providing the training, tools, and encouragement for all staff – from frontline to leadership – to become their best.
C3 De-escalation for Healthcare Professionals
C3 De-escalation for Healthcare Professionals
Date & Time:
June 3, 2025
8:00 am – 12:30 pm
Registration:
MHCA Members – $100 per person
Non-Members – $250 per person
4.0 Patient Care CEUs
C3 De-escalation is an immediate, short-term intervention that increases cooperation with patients, improves CMS compliance and decreases stress on staff. C3 makes use of little-used brain research from Yale, combined with practical fieldwork from Chicago and health care facilities around the country.
C3 is non-contact and respectful, in line with Trauma Informed Care. This workshop is user-friendly, taught in plain language. We often hear that people use C3 the next day.
C3 is appropriate for patients with:
- Mental health issues
- Drug or alcohol issues
- History of homelessness or incarceration
- Dementia
- Intellectual or developmental disabilities
Course Objectives:
- Learn Trauma-Informed techniques for use with patients with mental health, substance use, or other challenging conditions.
- Create a proactive plan personalized to your needs and working conditions.
- Identify signs of heightening stress in oneself and colleagues, and de-escalate accordingly.
Speaker:
Patti Treibel-Leeds, M.S., is a C3 De-Escalation Master trainer. She has instructed over two thousand participants in C3 De-Escalation, particularly those working with patients with mental health, substance use disorders, or intellectual disabilities.
Patti was Planning and Development Officer for a 15-county mental health region in central Iowa, and was Quality Assurance Officer for the same region. She was a licensed Social Worker, and holds a MS in Human Services.
Attire
Attire for MHCA seminars is business casual; we recommend you dress in layers as meeting room temperatures may vary.
Registration/Payment
Pre-registration is required for all workshops. Payment/registration must be received by noon the day before the workshop begins. Company checks are money orders should be made payable to MHCA. Credit card payments are accepted, we accept Visa, MasterCard & American Express. We do offer a billing option for MHCA Members only. We do not accept personal checks.
Cancellations/Refunds
Refunds will be issued to registrants who cancel in writing within 48 hours of the workshop. Cancellations received after this time and no-shows will be charged the full registration fee. Substitutions are allowed. Please fax or email your written cancellation to Karina Schnieders at 573-893-5248 or karina@mohealthcare.com.
Special Needs
In order for MHCA to assure compliance with the Americans with Disabilities Act, we ask anyone with special needs to please notify the MHCA office at least seven (7) days prior to the workshop you will be attending.
Questions?
MHCA Office – 573-893-2060
Michelle Walters, Director of Education, Meetings & Events – michelle@mohealthcare.com
Karina Schnieders, Education, Meetings & Events Assistant – karina@mohealthcare.com