Bronze Quality Award Seminar11/8/20238:30am
Venue
Jefferson City, MO 65109
Online registration is available until: 11/8/2023
$100 per member facility
Check in 8:15 a.m.
Session 8:30 a.m. – 4:30 p.m. with lunch included
7.0 Administrative CEUs
The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program. The Quality Award program has three progressive step levels. This seminar will cover the first level, Bronze – Commitment to Quality. Bronze Award applicants begin their quality journey by developing an organizational profile including vision and mission statements, an awareness of their environment and customers’ expectations, and a demonstration of their ability to improve a process.
This session includes training and consultation on how to complete the AHCA/NCAL Bronze Quality Award Application led by a trained Quality Award Examiner and Gold Level award recipient. This training will decipher the criteria, answer questions, clarify concepts, and guide participants through the process of writing an organizational quality award application. Using interactive technology, participants will leave the workshop with their applications complete or with few areas to fill in.
Objectives
· Gain knowledge on the AHCA/NCAL Bronze National Quality Award Application Process
· Understand the technical requirements of the application process and re-certification policy of the Awards Program
· Review and learn the Bronze Quality Award Criteria
· Develop the framework of a Quality Award Application
Speakers: Renee Ridling, M.S., L.N.H.A., Renee is the current Executive Director at Gingerbread House, Inc. Renee has been passionate about long-term care since she joined the industry in 1992. Renee has managed Residential Care, Assisted Living and Skilled Nursing Facilities in her career. Renee also serves as an AHCA/NCAL National Quality Award Senior (Silver) and Master (Gold) Examiner. Renee and one of her previous facilities achieved AHCA’s highest level of recognition by being the first facility in Missouri to receive the Gold-Excellence Quality Award several years ago. She has coached numerous facilities in achieving the Bronze and Silver Award. Her experience as an examiner and as an award recipient will provide valuable insight and guidance to participants in this introductory course on how to understand and apply for this award.
Michelle Walters, Michelle began her career with the Missouri Health Care Association (MHCA) in September of 2005 where she trained in several areas before finding her passion in the education department. As the Director of Education, Meetings & Events, Michelle strives to provide MHCA members with the most up to date educational offerings. Michelle became an AHCA/NCAL Senior Examiner over 5 years ago in hopes to assist more MO facilities on their road to achieving the Silver Excellence in Quality award.