District 5 Business Meeting11/10/20239:30am
Venue
Cape Girardeau, MO 63701
9:30 a.m. – 11:00 Education Session (1.5 Administrative CEUs)
11:00 a.m. – 12:00 p.m. District 5 Business Meeting
Join Nicky Martin, QIPMO team leader as she presents “Navigating the Five-Star Process to Achieve Both Operational and Financial Success”. This session will review current and recently updated calculation of the Five-Star rating system and the various inputs that factor into the calculation. Attendees will also gain an understanding of how operational changes can impact the overall star rating and impact the financial outcomes at a facility, and will explore what decisions that can be made for overall operational improvement without significant impact on the star rating.
Nicky Martin, MPA, BS, LNHA, CDP is the QIPMO team leader and functions as our NHA Coach southern, St. Louis and several counties in the central and southwestern regions of Missouri. Nicky serves as an advisor to administrators, DONs, corporate directors, CFOs, and CEOs on all facets of CMS regulations from facility assessments to operational management. Nicky holds a Master’s Degree in Public Administration and a Bachelor of Science Degree in Accounting.