Career Center   |   Member Search   |   Print Page   |   Contact Us   |   Sign In   |   Join
Community Search
AHCA Quality Awards
Share |

AHCA Quality Award Program


It is our pleasure to announce that 1 MHCA member is the recipients of the 2018 Silver – Achievement in Quality Award and that 3 MHCA members are the recipients of the 2018 Bronze - Commitment to Quality Award from AHCA/NCAL.  These are very prestigious awards and we applaud their commitment, dedication and focus on quality which enriches the lives of those they serve in long term care. 


At the Silver level, recipients demonstrate an understanding of critical management areas and how they lead to improved outcomes.  All these recipients are on an important path to quality excellence. 

At the Bronze level, facilities develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers' expectations.  They also demonstrate their ability to implement a performance improvement system. This is the first step in the AHCA/NCAL National Quality Award journey and provides the foundation on which the more complex and in-depth Silver and Gold applications may be written and submitted in subsequent years.


Trained Examiners review each application to determine if the facility has met the demands of the criteria at each level. A full list of the nationwide recipients is available on the AHCA/NCAL Quality Awards website here.


2018 AHCA Quality Award Recipients – Silver

Tiffany Heights in Mound City, MO


2018 AHCA Quality Award Recipients – Bronze

Carnegie Village Assisted Living in Belton, MO

Parkdale Manor Care Center in Maryville, MO

Rolla Manor Care Center in Rolla, MO



Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program.  The program assists providers of long term and post-acute care services in achieving their performance excellence goals.  The program has three progressive levels: Bronze, Silver, and Gold.  Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements and demonstrate their ability to implement a performance improvement system. At the Silver level, members develop and demonstrate effective approaches that help improve performance and health care outcomes.  Recipients of the Silver – Achievement in Quality Award may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Gold - Excellence in Quality Award.  Gold award recipients will be announced later this summer. 

The 2018 AHCA/NCAL National Quality Award recipients will be honored during the AHCA/NCAL's 69th Annual Convention and Exposition in San Diego, California on October 7-10, 2018.



Just a Reminder: Quality Award Program Recertification Policy

In 2014, the AHCA/NCAL National Quality Award Program implemented a recertification policy that impacts ALL current and previous recipients.  Under this policy, Bronze and Silver Quality Award recipients have three years to apply for the next award level (Silver or Gold) before being designated as a “past recipient” of the award.  As a past recipient, an organization must reapply at the Bronze level if they decide to participate in the program again.  The complete recertification policy and Frequently Asked Questions are available on the Quality Award website here.  It is important to note that all recipients who achieved their awards in or before 2014 have until 2017 to apply to the next level award.  The purpose of the policy is to maintain the integrity of the program, embrace new standards of care, and promote continued growth of member organizations on the quality journey.  For more information on the benefits of the program, click here.

It’s All in the Numbers – Quality Award Fast Facts

Recently, AHCA/NCAL conducted some research that supports the argument that organizations committed to the Quality Award journey and the Baldrige criteria do in fact have superior outcomes than those who do not.  Specifically, the research shows that Silver and Gold recipients have better outcomes in:  Quality Performance Metrics; Five-Star Ratings; and Business Outcomes.  For more details, check out the new Quality Award Fast Facts here.





Quality Awards

Item Name Posted By Date Posted
There are no files to display.
Association Management Software Powered by YourMembership  ::  Legal