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AHCA/NCAL Bronze Award - Virtual Workshop
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AHCA/NCAL Bronze Award - Virtual Workshop

 Export to Your Calendar 11/17/2020 to 11/18/2020
When: November 17-18, 2020
2:00 - 4:00 pm each day
Where: Live Virtual event
United States
Contact: Michelle Walters

Online registration is available until: 11/17/2020
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MHCA Members only


Cost - $100/facility - up to 2 participants (if you would like to include more than 2 participants, please contact the association office)


NAB approval requested for 4 total participant hours

For your hours to be submitted to NAB, administrators MUST provide their NAB Registry Number (begins with a letter R followed by 7 digits).  If you have not created your Registry ID, please go to or download the handbook


Download Brochure


If your organization has thought about participating in the AHCA/NCAL National Quality Award program, this is your opportunity to complete the Bronze Award application from beginning to end with coaching support along the way from our expert facilitators.


This workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align, and accelerate your performance excellence efforts - becoming a high-performing organization.


The Bronze Award - Commitment to Quality is the first level in your performance excellence journey.  The goal of this award is to provide applicants with the tools and resources they need to achieve performance improvement.


Suggested participants for this workshop are administrators or executive directors and directors of nursing, along with other leadership team members - including owners.  A team approach is the most effective method to develop your application in a manner that makes it your "management document" and not just an award application.



Glenn Bodinson, FACHE - founded BaldridgeCoach to help organizations improve their performance.  BaldridgeCoach clients have won 21 Baldridge Awards.  In the past seven years, 16 AHCA/NCAL Gold Quality Award recipients and more than 50 AHCA/NCAL Silver Award recipients have used the BaldridgeCoach system.


Kay Kendall - spent more than 20 years as a quality executive leading large-scale change initiatives across diverse industries.  From 2002 through 2005, Kay served on the Panel of Judges for the Malcolm Baldridge National Quality Program after serving as an Examiner and Senior Examiner for the Program for six years.  She continues to serve as an Alumni for the program.  She has been a facilitator of the national training for examiners since 1998.  She was a Master Examiner and Team Leader for the AHCA/NCAL Quality Award from 2011-2015.


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