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Webinar - "What We've Learned - Insights into Successful Providers from the First Year of PDPM"
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**Please note - webinars are billed at a facility rate, not individually. For one flat fee the facility may have an unlimited number of participants viewing the webinar on one computer/device (CEUs for each person will be provided through a webinar sign-in page). Please be aware that you will receive only 1 log-in credential per registration, if more than one log-in credential is needed a separate registration will need to be submitted and invoiced accordingly.

 Export to Your Calendar 11/3/2020
When: 1:30 PM
Where: Live Webinar
United States
Contact: Karina Schnieders

Online registration is available until: 11/3/2020
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MHCA Members - $55/facility

Non Members - $75/facility

1.25 Administrative hour



This session of the PDPM Master Class Series will focus on lessons learned and operational best practices derived from the experiences of providers achieving successful outcomes under PDPM in areas such as, but not limited to: census stability and admission practices, interdisciplinary operations, coding accuracy, clinical quality and financial outcomes.


Learning Objectives

1.       Identify key updates and operational best practices employed by successful providers under PDPM

2.       Develop strategies to implement solutions to common problem areas providers face under PDPM, and drive continual quality improvement for clinical and operational goal areas.



Amie Martin - Amie’s experience as a clinical trainer, quality assurance director, Compliance Officer and multi-facility operations manager culminated in the founding of Proactive Medical Review. She is certified in healthcare compliance and as a Resident Assessment Coordinator, and has successfully partnered with post- acute care and rehabilitation service providers to improve clinical outcomes, compliance programs, medical record documentation, and to reduce error rates under medical review. She has partnered with legal counsel to defend providers under large volume ZPIC, UPIC and RAC reviews, and manages hundreds of appeals each year with a proven track record of recovering reimbursement on denied claims.

Shelly Maffia - Shelly is a Registered Nurse and Nursing Home Administrator with experience serving as Director of Nursing, Administrator, and as a multi-site Corporate Nurse Consultant. She holds AANAC’s QAPI Certified Professional (QCP) credential. She is a member of the Association for Professionals in Infection Control and Epidemiology (APIC) and earned a Certificate in Infection Prevention in Long-Term Care. She is a skilled coder and an AHIMA approved ICD-10 trainer. Shelly specializes in not only identifying SNF regulatory compliance risks, but in supporting SNF leadership in implementing the practical, real life solutions that drive performance improvement and quality outcomes.

Eleisha Wilkes - Eleisha is a Registered Nurse with over 15 years of long term care experience. She has significant experience as a Director of Nursing, Case Manager and Resident Assessment Coordinator with extensive responsibility and success in driving QA in the areas of person centered assessment and care planning through effective systems, staff development, and interdisciplinary team collaboration. She has presented educational programs related to PDPM transition success, MDS accuracy, effective care planning, Competency Based Staff Development, and Restorative Nursing Programs. Eleisha serves as a clinical consultant providing auditing, clinical training, and project development services.

Kristen Walden - Kristen is a Registered Nurse with over nineteen years of long term care experience. She has experience as a Regional Clinical Reimbursement and Nurse Consultant, Director of Nursing and Resident Assessment Coordinator.

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