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Mid-Year Conference 2018
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Mid-Year Conference 2018

3/6/2018 to 3/7/2018
When: March 6-7, 2018
Where: Capitol Plaza Hotel
415 W. McCarty Street
Jefferson City, Missouri 
United States
Contact: Michelle Walters

Online registration is closed.
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Group Registration - Includes all sessions & events
Registration for up to 5 attendees at a single group rate

(if you plan to bring more than 5 attendees, please contact MHCA 573.893.2060 in order to be accommodated)

MHCA Member - $300 per facility/company
Non-Member - $400 per facility/company
Individual Registration - Includes all session & events
Registration for a single individual
MHCA Member - $150 per person
Non-Member - $225 per person
Lobby Day ONLY Registration
Includes only the Legislative Session & Capitol Visits on March 7, 2018
No charge




Preliminary Schedule - please note this is a proposed schedule and is subject to change:


Tuesday, March 6


8:00am - 8:30 am        Registration


8:30am - 11:45 am      Hiring, Retention, and Leadership  (3.0 admin hours)

Description:  Healthcare faces many problems and one of the most pressing issues is Staffing. Without the proper staff the LTC industry cannot face other challenges including the new survey process, increased regulations, and funding cuts. Yet, the success of your service is dependent and measured by the delivery of quality care, which can only come with a collaborative, motivated, and engaged staff. Join us for this session where Larry Friis of High-touch Leadership will break down staffing issues being found across the country and how you can improve your employee base. Sessions will include a Q&A period in addition to the following segments: 


·         How to identify the right employees in the hiring/interview process.

·         Engaging employees by leveraging key employment lifecycle segments for purposes of retention.

·         Mentoring is the new Leadership. This session will include the following formula: Mentoring, Purpose and Motivation = Increased productivity, retention, volunteerism and loyalty. 


Attendees will leave this training with actionable items to deploy in their everyday practice. These items include:


·         Identifying the right employee in the interview process.

·         Asking the appropriate interview questions.

·         How to discover personality, stress points, and collaboration.

·         Using the Performance Evaluation as an engagement tool.

·         Leveraging “Purpose” to gain greater commitment and loyalty.

·         Creating internal motivation to increase productivity and quality patient outcomes.

·         Adapt leadership styles to create greater followership.

·         Mentoring deeper and more specific to increase sacrifice and volunteerism.

·         Creating levels of Trust along with psychological safe havens to build affiliation and personal membership toward the organization


Speaker: Larry B. Friis is the Principal of High-touch Leadership and he has an MBA, a Nursing Home Administrator’s license, and is a Doctoral candidate at Grand Canyon University. Larry is an Adjunct Professor at Utah Valley University and Brigham Young University Idaho where he teaches business and finance courses.  As a former Corporate Executive, Banker, and Healthcare Administrator, Larry has a leader's frame of reference from which to draw when speaking and advising on topics of employee engagement, retention, motivation, and leadership.  Larry has been engaging audiences for 14 years. Whether in the classroom or Boardroom, on the radio or on the road, Larry combines his experiences in the trenches along with executive responsibilities and his doctoral research into relevant topics of leadership.  Larry's natural ability to engage audiences and to empower individuals brings a fresh voice to presentations that are interactive, inspiring and dynamic! Larry's clients have included very recognizable names in their industries. TVA (Tennessee Valley Authority), Washington Healthcare Association, Ameren, Idaho Healthcare Association, Gcom2 Solutions, Provo Rehabilitation & Nursing, Hawaiian Electric Company, Renewable Energy Group, and Georgia Power.


8:30 am - 12:00pm      Facility Involvement Contest Judging


12:00pm - 1:45 pm    Business Meeting Luncheon – (Members Only) (1.0 admin)

Join us as your MHCA Executive Vice Presidents, Board of Directors and Gov. Mark Parkinson, AHCA CEO & President.  Discussion will include current happenings in the Long-Term Care Industry; both on the State and Federal Level.


2:00 - 3:30 pm         New Survey Process Update (1.5 Admin hours)

As we all know, the new survey process began November 28, 2017.  Join us for this session as Shelly Williamson, DHSS Administrator of Section for Long Term Care Regulation gives an update on how the new survey process is going for both DHSS and facility providers.

Speaker: Shelly Williamson, DHSS Administrator of Section for Long Term Care Regulation


3:45 - 5:15 pm         MHCA Advocate Training (1.5 Admin hours)

EDUCATING YOUR PUBLIC – Being media savvy isn’t a choice anymore — it’s a must. During this session, we’ll tap into practical tips for putting a messaging strategy to work to effectively support our advocacy campaigns. We’ll also examine case studies and cautionary tales to help you engage our target audiences.

Speaker: Connie Farrow has more than 20 years of hands-on, award-winning journalism experience, working for The Associated Press, USA Today, Springfield News-Leader, Sedalia Democrat and Cape Girardeau Southeast Missourian. She understands the power of the media and maintains extensive relationships in wire service, newspaper, television, radio and blogging communities throughout the state of Missouri and across the nation. As a professional communicator, Farrow has worked to advance people's understanding of complex issues that affect their everyday lives. As an editor and reporter, Farrow has written extensively about public policy issues, the legal system, health, business and other meaningful matters. Farrow’s primary focus as owner of Farrow Communications has been to assist corporations, non-profits, patient advocacy organizations, governmental and other clients to increase awareness of, and support for public policy issues that affect our communities, state and nation. She has served as a spokesperson and managed public relations for three successful statewide ballot initiatives. Farrow Communications’ mandate is to provide unparalleled personal service by designing and implementing client-specific strategic communications programs that proactively carry targeted messaging with maximum effectiveness to key audiences, including the media, public officials and other constituencies and interest groups.


5:15pm - 6:00pm         Cocktails and Hors d’oeuvres Reception



Wednesday, March 7


8:00am - 8:30 am        Registration


8:30 - 9:30 am            Legislative Session & Continental Breakfast (1.0 Admin hour)

This session will include tips on the best way to talk with your local legislators (at the Capitol or in your facility) as well as give insight on the political environment and legislative process.                              

Speakers: Nikki Strong, MHCA Executive Vice President & Sarah Schlemeier, Grassroots Coordinator


10:00 am                     Capitol Visits and Scavenger Hunt


2:00 pm – 4:00 pm      Tips and Tools for Tackling Troubling Tags (2.0 Patient Care hours) 

Phase 1 and 2 survey requirements and new regulatory interpretative guidelines are generating increased numbers of citations in key areas of Infection Control, Food Safety, Pharmacy Services, Unnecessary Drugs creating some troubling challenges for long-term care operators. In this session, QIPMO Administrative Coach Nicky Martin will offer a detailed review of some of Missouri’s most frequently cited deficiencies under the new Requirements of Participation and offer tips and suggestions for tackling these challenges and avoiding these tags. These tips and tools will help facilities improve care and services, produce better survey results and ultimately achieve quality outcomes for residents. 

Speaker: Nicky has over 21 years of experience in the long-term care (LTC) industry. She began her LTC career as a business office manager in a 60-bed skilled nursing facility in 1996 and was promoted to administrator in 2001. Nicky has been active with all departments within the facility and has experience with operational management, budget analysis, facility projects and improvements, and team building. She is currently a LTC Leadership Coach with the University of Missouri.  Nicky also holds a Bachelor’s of Accountancy degree.



Total of 10 CEU hours

**The Legislative Session and Capitol Visits that constitute Lobby Day are noted above in red.

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