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Webinar - The New Survey Process
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**Please note - webinars are billed at a facility rate, not individually. For one flat fee the facility may have an unlimited number of participants viewing the webinar on one computer/device (CEUs for each person will be provided through a webinar sign-in page). Please be aware that you will receive only 1 log-in credential per registration, if more than one log-in credential is needed a separate registration will need to be submitted and invoiced accordingly.

When: Monday, December 4, 2017
9:00 AM
Where: Live Webinar
United States
Presenter: Shelly Maffia, Director of Regulatory Services for Proactive Medical Review & Consulting
Contact: Shauna Frank

Online registration is closed.
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MHCA Member - $55

Non Member - $75

1.5 Administrative hour


Course Description

November 28, 2017 all states begin a new computer-based survey process for long term care facilities.  This coincides with the implementation of Phase 2 of the new Requirements of Participation, and a newly revised State Operations Manual.  Combined, this massive overhaul incorporates new survey procedures, new survey forms, new F-tags, and 41 new and updated investigative protocols (now called "pathways").  Administrators, Directors of Nursing, and Interdisciplinary Team (IDT) members need to know what to expect!  This webinar will highlight significant changes and strategies for compliance.

At the conclusion of this webinar, learners will:

  • Identify significant differences between old and new survey process
  • Understand how the new survey process is conducted
  • Understand the Phase 2 provisions for limited enforcement remedies and what this means for facilities and impact on the 5 Star Rating System
  • Explain strategies for survey success as the new process gets underway


Shelly Maffia, MSN, MBA, RN, LNHA, QCP

Director of Regulatory Services for Proactive Medical Review & Consulting, with over 15 years of leadership and consulting experience, Shelly has held positions as DON, NHA, Corporate Nurse Consultant, and Training Positions.  Currently Shelly provides consultation on regulatory compliance to nursing facilities in multiple states.  Her expertise includes developing clinical training tools, policies, procedures, protocols and training programs on systems, processes and best practices.  Shelly is also a QAPI Certified Professional (QCP) through the American Association of Nurse Assessment Coordinators.

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